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Working with Partners and Stakeholders

9th Nov 2010

Chartered Management Institute logo This course forms part of a CMI Certificate in Leadership and Management

A practical study of how to effectively identify, engage, consult and manage partners and stakeholders

Learning Objectives

  • Working smarter with partners for delivery
  • Understanding partners and getting the best from them
  • Anticipating problems in partnership and dealing with them
  • How to identify, categorise and manage stakeholders
  • Identifying stakeholders and engaging them in the policy process
  • Management of stakeholders
  • Understand stakeholder consultation best practice
  • Understand the range of consultation methods available

Programme

9:15
Registration
9:45
Chair's Introduction
Brian Glickman, Policy Training Consultant (confirmed)
10:00
Partnership Working
Who are your partners and what are their roles; best practice in understanding partners and their demands; working together for delivery.
Brian Glickman, Policy Training Consultant (confirmed)
11:15
Refreshments
11:30
Workshop
Working with partners
12:15
Stakeholder Management 1
How to identify and categorise partners; mapping their roles and influences; tackling issues and problems; best practice in stakeholder management.
Brian Glickman, Policy Training Consultant (confirmed)
13:00
Lunch
14:00
Stakeholder Management 2
How to identify and categorise partners; mapping their roles and influences; tackling issues and problems; best practice in stakeholder management.
Brian Glickman, Policy Training Consultant (confirmed)
14:20
Consultation
Consultation as part of communication; connecting with users and citizens; community engagement; different types of consultation - surveys, focus groups, direct one to one interview, questionnaires; understanding your audience; listening skills.
Brian Glickman, Policy Training Consultant (confirmed)
15:10
Refreshments
15:25
Voluntary Sector View of Stakeholder Management
16:10
Chair's Conclusion
16:15
Close

Please note that the programme is subject to change without notice

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Comments & Views

“I gained knowledge which will prove valuable to my project manager role. Enjoyed the course. Well run, highly recommend.”

Elizabeth Hawkins, UKBA