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Professional Certificate in Leadership and Performance Management
Units
In order to qualify for this Certificate, candidates must successfully complete its two component units and two written tasks. Candidates who wish to qualify for an Award must complete one Unit and its associated written task.
Unit 5012 Being a leader (7 CATS Points)
This unit covers a range of skills which line managers need to employ in their work and examines a wide range of practical issues dealing with leadership and management.
The component seminars examine the roles and responsibilities of line managers, leadership and management, communication with impact, planning and organising your work and your team, and engaging and empowering your team to perform, as well as leadership and organisational culture, leadership styles and focus, setting organisational direction, analysing future trends, change and resilience.
Learning outcomes include understanding the organisation’s ethical and value-based approach to leadership, being able to understand leadership styles, and being able to secure achievement of team involvement and objectives through leadership.
Seminars
Unit 5003 Performance management (9 CATS Points)
This unit covers the management of individual, team and organisational performance and the management of external relationships.
The component seminars in the unit look at motivation, empowerment, internal relationships and feedback, strategies for handling conflict, dealing with poor and outstanding performance, achieving positive outcomes, the ACAS code of practice, a practice interview session, vision, mission, values and behaviours, differences between policy and strategy, building competencies and managing change, and Swot, mind mapping and communication. It also looks art the benefits of coaching, mentoring and counselling, and application of GROW.
Learning outcomes include identifying and agreeing performance objectives, assessing performance and providing feedback, understanding performance and supporting improvement, and understanding organisational and statutory disciplinary and grievance procedures.
