Building High-Performance Teams
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Date: 4th - 5th March 2025 |
Coarse Context:
Teamwork is the foundation of great achievement; it is prioritized by organizations with high productive capacity, conversely, an organization with low productivity is usually the result of a dysfunctional team. Building high-performance teams is crucial for boosting performance and consistency, resulting in organizational success under normal circumstances and through crises. This engaging one-day course is designed to equip public servants with a comprehensive understanding of high-performance teams' dynamics and principles. Participants will gain valuable insights on developing, maintaining, and improving a high-performing team's level. They will be able to practice universally applicable techniques that drive team success.
Learning Outcomes:
After completing this course, participants will be able to:
- Identify the structure and characteristics of a high-performance team.
- Assemble an ideal high-performing team that is adaptable and resilient.
- Assess the challenges or limitations in their team and effectively devise a solution.
- Practice and encourage team members contribution to team performance.
Programme
Part 1. Overview and core elements of a high-performance team
A. Benefits of a high-performance team
- Outline the importance of a high-performance team, and how it impacts the organization and the staff.
- Discuss an instance where an organizations have benefited from high-performance teams under normal conditions and crises.
B. Characteristics of a high-performance team
- Describe the nature and principles of a high-performance team from a leadership and team member perspective.
C. Roles in a high-performance team
- Provide an overview of the stages in completing a team project.
- Identify and describe the essential roles and responsibilities that align with each stage.
Part 2: How to build a high-performance team
A. Talent:
- Choosing the right people who align with the mandate and culture of the team.
- Identifying the strengths and weaknesses of team members and strategically aligning them with roles that complement their skills.
- Developing a team with a broad range of talents and skillset for effective collaboration.
B. Leadership:
- Identifying and building the core elements of effective leadership.
- How to establish an effective team decision making process.
- How to mobilize the team to generate maximum value from collective efforts.
- Maintaining effective communication and team cohesion.
- Implementing constructive conflict resolution.
C. Team Dynamics:
- Challenges to navigate with on-site and remote teamwork.
- Nurturing healthy dynamics relating to relationships between team members, organizational structures, and policies.
- Developing a team structure that enables seamless adaptability and resilience. For example, shared responsibility, and coaching junior members for leadership roles in the case of retirement or unforeseen circumstances.
Part 3: Sustaining team excellence
A. Performance management
- Setting SMART goals to define the team's objectives.
- Assessing individual and team performances against agreed objectives.
- Addressing poor performance.
- Discuss the significance of progress reports.
- Developing a framework to evaluate team performance. For example, metrics tailored to the nature of different projects and the resources available.
- Data collection: identifying challenges from previous projects and finding solutions and new approaches to improve results for future projects.
B. Team motivation and success
- Recognition strategies to foster a culture of acknowledgement and gratitude.
- Enhancing team resilience through provision of honest feedback and positive review.