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Training for the Non-Professional Trainer

Date: 20th March 2024
Venue: “Virtual” platform delivery

Registration form (Word)

Registration form (PDF)

Course Overview

This one day training course is designed for public sector employees with training responsibilities.

Our course aims to equip you with the knowledge, skills, and tools necessary to deliver effective training sessions, align training with organisational strategy, and evaluate its impact. We will cover the learning cycle, training cycle, forgetting curve, AGES model, and key skills needed for effective training. You will also learn tips for engaging learners, managing group dynamics, and evaluating training. By the end of the course, you'll be able to deliver training that aligns with your organisation`s goals and has a measurable impact.

Learning Outcomes

By the end of the course the delegates will be able to:

  • Understand the learning and training cycles and apply the AGES model for effective training
  • Align training with organisational strategy and identify key stakeholders for a culture of learning
  • Demonstrate effective training skills such as communication, facilitation, and managing group dynamics
  • Evaluate training effectively and use data to improve future training
  • Identify tools for continued learning and staying up to date with changes in the field
  • Recognise the role of the CIPD Professional Skills, Learning, and Development framework in developing key skills for effective training
  • Apply knowledge and skills to design, deliver, and evaluate effective training sessions that meet organisational goals


10:00 Welcome and Introductions
10:15 Learning and Training
  • How People Learn: Introduction to the Learning Cycle and the Training Cycle
  • The Forgetting Curve: Understanding how memory works and strategies to make learning stick
  • AGES Model: How to design training that aligns with how the brain naturally learns
11:00 Break
11:30 Linking Learning and Training to Strategy
  • Achieving Alignment: How to ensure that training objectives match organisational goals
  • Key Stakeholders: Identifying and engaging the people who will influence or be influenced by training
  • Learning Organisations: Characteristics and benefits
  • Training Needs Analysis: How to assess what your organisation actually needs
12:15 CIPD Professional Skills, Learning and Development
  • Key Skills: Overview of the skills identified by the Chartered Institute of Personnel and Development (CIPD) as essential for effective training
13:00 Break
14:00 Key tips for effective Training Interventions
  • Communication: How to convey information clearly and effectively
  • Facilitation: Techniques for managing group dynamics and encouraging participation
  • Engagement: Tips for keeping learners engaged and motivated
15:00 Break
15:15 Keeping up to date and identifying future changes
  • Tools to Support Continued Learning: Introduction to platforms, journals, and other resources
  • Staying Current: How to keep up with changes in the field of training and development
16:00 Evaluating learning and training
  • Data Collection: Methods for gathering feedback
  • Analysis: How to interpret data to improve future training sessions
16:30 Close
  • Data Summary of key takeaways
  • Final Q&A session


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Comments & Views

"Exceeded my expectations. I will take away lessons learnt in both my personal and professional life."

Victoria Low, Ofgem

"Friendly, professional and engaging. Very relevant content, will be great for someone new to this."

Colin Maddock, DVSA

"I have been to three Westminster Explained courses, however this Government Exchange course was more enjoyable."

R. Corben, Her Majesty's Court Service